Feel free to contact us with any enquiries using the details below. Or you can fill in the form at the bottom of this page and we’ll get back to you as soon as we can.
Our office is open at the following times:
You can also call us at the Walsall hub for any community help and information. The hub is open at these times:
To talk to us face-to-face come to the Community Hub at the Walsall Bus Station. There’ll be someone available to talk at the following times:
The Community Hub can be found at this address:
St. Paul’s Bus Station,
St. Pauls St,
You can also come to our office, open at these times:
Our office can be found at this address:
If our service doesn’t live up to your expectations, we want you to tell us about it so that we can try to put things right. If you wish to make a complaint please use the details below.
You can also make a complaint using the form on this page or by sending a letter to our office address.
If we can’t give you an answer straight away we may need to launch an investigation and get back to you. Sometimes this can take some time, particularly if we need to talk to a driver, but we aim to get back to you within 10 working days.
If you don’t feel we have resolved your complaint to your satisfaction we will direct you towards the relevant partner organisation.